Responsible gambling

At Boulevard Casino, we take the well-being of our players seriously. We believe that responsible gambling is a shared responsibility between us and you, our valued customers.

Recognizing Problem Gambling

If you or someone you know experiences problem gambling issues, please seek help immediately. The following organizations offer confidential support:

• Problem Gambling Help Line: Call 1-877-770-2137 (toll-free) to speak with a counselor.
• Counselling Services: Contact the British Columbia Responsible and Problem Gambling Society.

Voluntary Self-Exclusion

If you want to limit your gambling activities or take a break from playing, we offer voluntary self-exclusion programs. This means that for set periods of time, our staff will not allow you to participate in gaming activities.

Setting Personal Limits

We encourage all players to set their own limits on time and money spent at the casino. Consider setting a budget and sticking to it, taking regular breaks from playing to avoid chasing losses.

GameSense Program

Our GameSense program is designed to help players make informed decisions about their gambling habits. We provide education and resources to help you understand the odds of games, manage your bankroll, and recognize problem behaviors.

Support Resources

• Self-Exclusion Form: Ask our staff for a self-exclusion form if you want to limit or ban yourself from gaming activities.
• Problem Gambling Literature: Available at our GameSense centers, these resources provide information on recognizing signs of problem gambling and seeking help.
• Gaming Assistance Desk: Speak with one of our trained staff members who can offer guidance and support.

Responsible Gaming Measures

We take the following measures to promote responsible gaming:

• Age restrictions: We only admit players 19 years old or older
• Identification checks: Staff verify government-issued identification for all new patrons
• Voluntary self-exclusion programs: Players can limit or ban themselves from gaming activities
• GameSense education: Our trained staff provide information on healthy play and managing problem behaviors
• Problem gambling support resources: We offer access to confidential help lines, counseling services, and literature.

Remember, we are committed to providing a safe and responsible environment for all players. If you need assistance or guidance, please do not hesitate to ask our friendly staff.